Burn Studio Privacy Policy
Burn Studio respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our mobile app, communicate with us, or participate in our services.
Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Mailing address
- Date of birth
- Emergency contact information
- Payment and billing information
- Class attendance and booking history
- Health or fitness information voluntarily provided by you
- Marketing preferences and communication settings
- Device and website usage information
How We Use Your Information
Burn Studio may use your information to:
- Schedule and manage classes, appointments, and memberships
- Process payments and billing
- Send transactional communications such as booking confirmations, reminders, waitlist notifications, membership updates, and account alerts
- Send marketing communications including promotions, studio announcements, events, retail updates, and special offers
- Improve our services, website, and client experience
- Respond to inquiries and provide customer support
- Maintain studio safety and enforce studio policies
- Comply with legal obligations
SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS text messages from Burn Studio for both transactional and marketing purposes. Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
Sharing of Information
Burn Studio does not sell your personal information. We may share information with trusted third-party service providers who assist us with:
- Payment processing
- Scheduling and booking software
- Marketing and communication platforms
- Website hosting and analytics
- Business operations and customer support
These providers are only permitted to use your information as necessary to provide services on our behalf.
We may also disclose information if required by law or to protect the rights, safety, or property of Burn Studio, our clients, or others.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may:
- Opt out of marketing emails by using the unsubscribe link included in emails
- Opt out of SMS communications by replying STOP
- Request updates or corrections to your personal information
- Request deletion of your information where permitted by law
Third-Party Services
Our website, app, or communications may contain links to third-party websites or services. Burn Studio is not responsible for the privacy practices or content of third-party providers.
Children’s Privacy
Burn Studio does not knowingly collect personal information from children under the age of 13 without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us at:
Burn Studio
125 W Bankhead St New Albany, MS 38652